(FI) WEBINAR 6.5.
AI solutions in practice: How customer experience is being built right now
In our highly popular autumn webinar, we explored the AI-driven transformation of the customer journey. Now it's time to move from theory to practice and show what a winning customer experience looks like on screen. Please note that the webinar is in Finnish.
SIGN UPWhen: Wednesday, May 6, 9:00–9:45 am
Language: Finnish
Right now, many companies are figuring out how to turn AI opportunities into a real part of their online services and everyday customer experiences. In this webinar, we will step away from high-level visioning and put the spotlight on genuine, working solutions that generate commercial value.
Using concrete examples, we will go through how AI is used for customer engagement, improving searchability, and making transactions smoother. Alongside our experts, we will let our own customers speak about the solutions we have built together and the results they have delivered.
What will you get out of these 45 minutes?
- You will see real implementations: Through case examples, we will show how AI is integrated into the digital customer experience in a way that directly serves business objectives.
- You will learn from the experiences of others: Our clients will share lessons from their own AI journeys – what worked immediately and which solutions were refined along the way.
- You will understand the value of a culture of rapid experimentation: We will share best practices on how, instead of heavy IT projects, new AI solutions can be tested, validated, and taken into production quickly, allowing you to reach ROI faster.
- You will get clear steps for your own work: We want you to log off with ideas you can use to start building impact and a better customer experience in your own organization right away.
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Who is this webinar for?
This power session, just the length of a morning coffee, is tailored specifically for you if you:
Are responsible for marketing, digital development, or online services, and are looking for new ways to better serve your website visitors and increase conversions.
Lead customer experience and want to understand how modern technology scales service levels cost-effectively.
Are frustrated with endless AI visions and instead crave real examples and clear steps on how to turn experiments into profitable business.
Secure your spot now!
Join us to hear how AI turns from talk into business benefits. Even if you can't make it live, it is worth registering: we will send the recording directly to your email afterwards.
Speakers
Katja Vakula, Chief Design Officer, Hion
Katja is a seasoned strategic service designer and systemic thinker who specializes in integrating AI-native ways of working into digital development. She seamlessly combines hard business objectives with genuinely customer- and planet-centric design.
Sami Häkkinen, Director, Customer Innovation, Hion
Sami is a top professional in digital business and innovation who has developed the online operations of dozens of companies and received the Grand One Lifetime Achievement Award during his career. Sami has a unique ability to filter through the technology hype to find the things that truly matter for the customer experience and the bottom line.
Heli Avikainen, Head of Marketing and Communications, Autoklinikka
Heli is responsible for marketing, communications, and website development at Autoklinikka. In the webinar, Heli will share her learnings and experiences from the AI windshield inspector, which they developed together with Hion to support and streamline the appointment booking for their windshield services.
Hion is a Google Partner
Hion is a certified Google Cloud partner, and we utilize Google’s most advanced AI technology in our products. We build our solutions on the Vertex AI platform and Gemini models. Accurate emission measurements are available for all our implementations for ESG reporting and other needs.
While you wait, check out our latest webinar!
In the webinar, we covered how to build a digital customer experience that reaches and engages your customers in the age of AI.
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Contact our sales team
If you want to hear more and you can't wait until the webinar, leave us your contact details and we will be in touch shortly!
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