AI Sprint: From idea to impact – Craft a superior digital customer experience with AI.
Do you want to leverage AI to improve your digital service’s user experience, but aren’t sure where to start? We transform your customer experience challenges into a testable AI prototype in just one sprint. You will quickly gain certainty on how AI can streamline your service journey and boost customer satisfaction.
Why AI Sprint?
Customers expect digital services to be predictive, personalized, and provide instant answers. However, leveraging AI often results in scattered experiments or gets stalled by technical complexity. The AI Sprint offers a fast, low-risk way to start enhancing your customer experience with artificial intelligence.
We focus directly on solutions. We identify the most impactful use cases for AI within your operations and build a concrete prototype from them. This allows you to assess the technology’s added value and its effect on the customer experience before making major investment decisions.
What do you get from an AI Sprint?
1. A Testable prototype
See firsthand how AI transforms the service experience. You will receive a concrete user interface design and a technical prototype, allowing you to test and measure improved usability and a smoother service flow with stakeholders or test users.
2. Strategic clarity
Gain a clear vision of how AI can act as your brand’s customer service agent or guide. The sprint pinpoints the exact moments in your customer journey where AI delivers genuine value to the customer.
3. Fast results with low risk
Avoid costly missteps in service development. You will quickly discover if the planned solution effectively addresses the customer’s problem, ensuring that resources are directed toward the right development areas.
How the AI Sprint works
Step 1: Identifying the core problem
We start by focusing on what’s essential. Together, we map out the most critical points and potential bottlenecks in your business and customer experience. We then select one high-impact customer challenge and set clear objectives for solving it with AI.
Step 2: Innovating and refining solutions
We bring our multidisciplinary expertise to the table and create multiple solution models for the chosen challenge. We critically evaluate the ideas from the perspectives of business value and technical feasibility, then select the most promising concept to serve as the foundation for the prototype.
Step 3: Prototype evaluation and next steps
We present the final prototype and walk through its functional logic from an end-user’s perspective. We then analyze the solution’s technical and data requirements. Finally, we create a proposal for the project’s implementation and next steps.
Investment – and why it’s worth it?
AI Sprint Price: 4 800 € (+ VAT). The costliest mistake in AI projects is solving the wrong problem or pursuing a technically unworkable model. The AI Sprint acts as insurance for your future development investments.
1. Minimize wasted investments
Software development is expensive if the final result doesn’t serve the user. Through the sprint, you validate that the planned AI solution genuinely solves the customer’s problem, improves their experience, and is technically feasible.
2. Concretize the vision for leadership
The prototype from the sprint makes the benefits tangible. Securing commitment from management and stakeholders is far easier when they can see and experience the solution for themselves.
3. Get to Market Faster
Instead of months of specification, you get to start testing the solution immediately. When you know exactly what interaction you’re aiming for, the actual implementation project is more straightforward and faster.
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“Working with Hion was pleasant and seamless. We were particularly impressed by their responsible perspective and their even critical approach to AI. The process was rewarding for us, and we accomplished a great deal in a short amount of time. We felt we received very honest insights on the use of AI, which we greatly appreciate.”
Kanerva Kangasluoma, Web Designer, Suomen luonnonsuojeluliitto ry -
“The sprint was an enjoyable way to focus on the possibilities of AI within our website environment. The workshops were well-facilitated and progressed smoothly. The final outcome is not yet certain, as things in the public sector often take a bit longer. At this stage, I can say that we were at least able to increase our understanding of the planning involved in implementing AI.”
Ville Titoff, Communications Specialist, Kuopion kaupunki
Ready to take your customer experience to the next level?
Ensure the success of your AI initiative by testing your ideas first. Book an AI Sprint and make sure your digital services meet today’s expectations.
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