Green code in the age of AI: Can AI-generated code be energy-efficient?
- AI
- Sustainable web
AI-assisted digital customer experience development
We at Hion are pioneers in digital customer experience and AI. We help you harness the power of AI to support your business growth – responsibly and measurably.
Our vision: The future is conversational and intelligent
We know that the digital world is shifting from static pages towards dynamic interaction. The future of user experience is:
- multimodal, where customers can seamlessly use voice, images, and text, and
- agent-driven, where intelligent AI agents proactively serve the customer.
This vision guides all our development work and ensures that our clients’ solutions not only meet today’s needs but are also ready for tomorrow.
Our AI solutions: Concrete tools for developing customer experience
We have structured our AI offering into clear parts, so you can start the journey with us from the point that's right for you.
1. Discovery and strategy: AI Sprint
Before building anything, it’s important to understand the possibilities.
In the AI Sprint, we work together to identify the key areas for improvement in your business from a customer experience perspective, and shape them into tangible, low-risk prototypes over two sessions. This is the first step towards a data-driven and intelligent future
2. Customer experience enhancers: Intelligent add-ons for your service
Enhance your current digital services and deliver immediate value to your customers.
AI Search
Provide users with a smarter, more intuitive way to find what they’re looking for. Better search results lead to higher conversion rates.
AI Recommendations
Personalize the customer experience by offering them relevant product and content recommendations. Increase sales and engagement through personalization.
AI Insights
Turn the data you’ve collected into understandable and actionable insights. Make better, data-based decisions to deepen your customer understanding.
3. Pioneers of the future: Autonomous solutions
Take the leap towards an agent-driven future and create entirely new ways to serve your customers.
AI Sales Agent
Automate parts of the sales process and serve customers 24/7. The AI agent can handle lead qualification, answer frequently asked questions, and guide the customer to the right information.
Synthetic Users
Test and validate new service ideas or user interface improvements without the need to recruit test users. Synthetic users speed up development cycles and provide valuable data to support the design process.
Why is Hion the right partner for your AI journey?
Successful utilization of AI requires more than just technological expertise. It demands a deep understanding of people, data, and business.
- Customer and human-centricity: At the core of everything we do is the understanding of people. We always design solutions with the end-user’s needs and your business goals at the forefront.
- Data, design, and technology in unison: We have a unique ability to combine data analytics, human-centric design, and robust technical implementation into a seamless whole.
- A responsible pioneer: We are a pioneer in Finland in environmentally responsible digital development. We also build our AI solutions to be efficient, ethical, and sustainable.
We implement AI solutions that:
Respect the values of the user and the organization
Adhere to the strictest information security and data privacy requirements
Work seamlessly as part of existing web services
Adapt to your brand's tone of voice and target audience
We are a responsible and certified Google partner
Hion is an official and certified Google Cloud partner, leveraging Google’s most advanced AI technology in our products. We approach AI responsibly, as part of a comprehensive development of digital customer experience. Our solutions are built on the Vertex AI platform and Gemini models. Detailed emissions measurements for all our implementations are available for ESG reporting and other needs.
Are you ready to take the next step?
We would be happy to discuss how AI could help your specific organization create better customer experiences and accelerate business.
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